The company has just signed a five-year deal for a new head office, sales yard and refurbishment facility at Emu Plains, New South Wales.
The new site includes more than an acre of hardstand and is fitted out with a cutting-edge machinery spray booth, wash bay and a large overhead crane.
The opening of the new site was doubly exciting because it was attended by the head of the Italian Merlo company, Amilcare Merlo.
“We’ve enjoyed a great relationship with Merlo for many years and the strength of that relationship has never been more evident than when Mr Merlo joined us to celebrate our new premises,” RightQuip managing director Triston Smith said.
“The move is a big step for us and we were honoured to have one of our great business partners here in Australia to celebrate with us.”
RightQuip was the original sales depot for Merlo telehandlers in Australia and has continued its partnership with Merlo as the business has grown.
Triston says he confidently recommends Merlos and the machines have always delivered for customers.
“No two jobs are ever going to be the same and our team takes the time to thoroughly understand the customer’s needs and make the right recommendation," he says.
“The next step for RightQuip is to take our already strong client service offering to the next level. The state-of the-art facility we have moved into will allow us to do that and we couldn’t be happier.”
In addition to committing to its new dealership location, RightQuip has signed a three-year supplier agreement with Merlo, meaning customers can buy with confidence that there is long-term support for their machinery.
Triston prides himself on his independence but he has no hesitation in throwing his full support behind Merlo.